Privacy Policy

Allgood Solar Supply

Effective Date: 08/01/2017

At Allgood Solar Supply, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. It also outlines your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, billing/shipping address, email address, phone number, and payment details.
Account Information: Login credentials and order history (if you create an account).
Technical Information: IP address, browser type, device information, and usage data collected through cookies or analytics tools.
Communications: Information you provide when contacting us (e.g., customer service inquiries).

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Provide customer service and respond to inquiries.
Improve our website, products, and services.
Send order updates, confirmations, and important service communications.
Send marketing communications (only with your consent or where permitted by law).
Comply with legal obligations and prevent fraudulent activity.

Legal Basis for Processing (GDPR):

Consent (e.g., email marketing).
Contract performance (e.g., fulfilling your order).
Legal obligation (e.g., tax or accounting requirements).
Legitimate interests (e.g., improving services, fraud prevention).

3. Sharing of Information

We do not sell your personal information. We may share it only with:

Service Providers: Payment processors, shipping carriers, IT and analytics providers.
Legal Authorities: When required by law or to protect rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content.
You may disable cookies in your browser settings. However, some features may not work correctly.
Under GDPR, you have the right to provide or withdraw cookie consent.

5. Data Security

Sensitive information, such as payment data, is encrypted using SSL technology.
Access to personal data is restricted to authorized personnel.
No method of transmission or storage is 100% secure, but we take industry-standard measures to protect your data.

6. Data Retention

We keep your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Customers may request deletion of their data at any time (see Section 9).

7. Your Rights

Under GDPR (Europe):

You have the right to:

Access the personal data we hold about you.
Correct or update inaccurate information.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing.
Request data portability (transfer of your data to another provider).
Withdraw consent for marketing at any time.

Under CCPA (California):

California residents have the right to:

Know what personal information we collect, use, and share.
Request deletion of personal information.
Opt out of the sale of personal data (we do not sell personal data).
Non-discrimination for exercising privacy rights.

To exercise these rights, contact us at privacy@allgoodsolarsupply.com.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

9. International Data Transfers

If you are located outside the United States, your information may be transferred and processed in the U.S. By using our services, you consent to such transfers, which are protected under GDPR mechanisms (such as Standard Contractual Clauses).

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date. Continued use of our services means acceptance of any changes.

11. Contact Us

If you have questions or want to exercise your privacy rights, please contact us:

📧 Email: privacy@allgoodsolarsupply.com
📞 Phone: [1-800-657-0907]
📍 Address: [717 5th st. Niles, Ohio 44446]